1. General Overview:

The aim of the policy is to:

  • Ensure that all practical steps are taken to ensure the health, and safety of all persons using the premises.
  • Maintain safe working procedures for staff and pupils.
  • Develop safety awareness amongst staff and students.
  • Provide efficient procedures for use in the event of fire and other emergencies.


The maintenance of a healthy and safe school is the shared responsibility of the whole school community. 

The DOS will:

  • Be responsible for the day-to-day implementation of safety procedures.
  • Develop an environment of safety throughout the school.
  • Ensure that all staff co-operate with the policy.
  • Formulate and coordinate safety procedures.
  • Review first aid, fire/evacuation and safety procedures with all staff, on an annual basis, or when necessary.
  • Report to the building custodian any safety hazards that need to be addressed.

All staff will:

  • Ensure that they have read the Health and Safety Policy.
  • Support all health and safety procedures.
  • Take care of their own health and safety and that of others who may be affected by their actions.
  • Ensure that their classroom and office is safe.
  • Use equipment safely.
  • Ensure that all students use equipment safely.
  • Report situations which may present serious or imminent danger to the DOS and/or building custodian.
  • Report any safety hazards to the building supervisor.
  • Share among the training/non training staff the medical needs of any students who may need specific care and treatment.

Students are expected to:

  • Exercise responsibility for the safety of themselves and others on school premises.
  • Maintain a high standard of dress consistent with safety and/or hygiene.
  • Follow the safety rules of the school and in particular the instructions of training staff given in an emergency.
  • Use and not wilfully misuse, neglect or obstruct things provided for the safety of those on school premises.

Accidents and Incident Reporting

  • Any student complaining of illness or who has been injured is sent to the assigned staff members for the first aid to inspect and, where appropriate, treat. Any treatments will be documented and signed by both the injured and the treating staff.
  • In the event of a serious accident, an ambulance is called and a member of staff will accompany the student to the hospital. It may be appropriate to transport a student to the hospital without using an ambulance. This should be on a voluntary basis. 
  • If staff are concerned about the wellbeing of a student they should contact the DOS.

Administration of Medicines

  • If there is a student with a medical condition that requires the administration of medication, all staff should be aware of the procedure and be given explicit permission from the student to administer the medication in case the student cannot do it themselves.
  • Staff may not supply any medication to students. If necessary, a staff member will accompany a student to the Farmacia to obtain their own medication.

Evacuation of the Building

  • Fire exits are clearly labelled.
  • Plans showing exit routes are displayed by the door of each classroom.
  • Fire safety equipment is checked annually.

First Aid Provision

The location of First Aid Kit in school is;

  • Trainer’s Office

The contents of the kits will be checked on a regular basis

The DOS will ensure that signs are displayed throughout the school providing the following information:

  • Names of employees with first aid qualifications.
  • Location of first aid box

2. Fire and Emergency Evacuation:

  • All Staff and students must be familiar with the procedures for evacuation of a building, in case of emergency.
  • Should a fire be detected, alert all staff, students and any persons residing in the building.
  • Call Fire Department (Number posted beside phones)
  • If possible, put out fire with nearest fire extinguisher.
  • All Staff and pupils should exit in an orderly manner.
  • WALK to the nearest exit.
  • Do not collect personal items.
  • Do not re-enter the building.
  • Go immediately to the Starbucks other side of the street: Calle de la Princesa, 40


ON HEARING THE FIRE ALARM Staff in charge of classes must take students to the Starbucks located at Calle de la Princesa, 40. Close all doors as you leave.

  • Anyone not in class when the alarm sounds must make their way to the meeting point and check in with a member of staff.
  • If any person is missing, staff should obtain any details of where and when the person was last seen.
  • Register of both staff and students will be taken upon reaching the meeting point.
  • No-one may reenter the building until given permission by the DOS.




A critical incident is an unexpected incident which causes trauma within TEFL Madrid and overwhelms normal health and safety procedures.

Examples of critical incidents:

  • A serious accident to a student or staff member
  • The death of a student or member of staff
  • A traffic accident involving a student or staff member
  • Violence or assault within school
  • A school fire or explosion
  • Destruction of part of the school building
  • Abduction of a student
  • An illness such as meningitis within the school or the local community

The management team is to review and direct the handling of the incident by:

  • Ensuring the safety of students, staff, and others on school premises;
  • Minimizing the loss to TEFL Madrid in physical, human and financial terms;
  • Managing an incident to minimize disruption to regular operations;
  • Liaise with appropriate agencies.
  • Adequate assessing safety hazards and situations which may require emergency action;
  • Staff is to meet annually to assess changing situations, personnel and familiarize themselves with each other’s’ roles.

Procedures during an incident:

  1. The DOS must be informed of any critical incident as soon as possible.
  2. As soon as an incident is confirmed, the management team will decide how to proceed.
  3. The rest of the staff will be informed as soon as possible.
  4. Students will be told information sensitively and as necessary.
  5. The school will try, as far as possible, to keep to the normal routine.