TEFL MADRID TERMS AND CONDITIONS
Enrollment onto the TEFL Madrid course is subject to the following terms and conditions:
1.1 All deposits are non- Refundable unless a student’s visa is denied due to issues with the school's accreditation. If this is the case a full refund will be made within 5 working days of the school receiving a certified letter of rejection from the consulate.
2.1 The final payment of course fees is due on the first day of the course. Any failure to do so may result in refusal to attend the course until the payment is made. This may result in students having to join a later course, and incurring transfer fees.
2.2 If payment of fees are late, before the course start date, you will be placed on a waiting list and your space may be given to someone else. The deposit will not be refunded.
- Cancellation, transfers and withdrawal
3.1 If a student is unable to start their original course, they can transfer onto a course which begins at a later date. A student can transfer courses a maximum of two times.
3.2 If a student wishes to transfer courses a transfer fee may be applicable.
- No fee applied - 15 or more days notice is given of course transfer
- 100€ transfer fee applied- less than 14 days notice is given of course transfer
3.3 If a student is unable to complete due to illness or unforeseen circumstances they will be able to transfer to a course starting at a later date provided that they inform the DOS within three days of first absence. No fee will be applied.
3.4 If a student is unable to complete the course due to illness or unforeseen circumstances, however does not inform the DOS within three days of the first absence, a fee will be applied to transfer course.
- If notice is not given within three days of the first absence a fee of 250€ will be applied to transfer course to one starting at a later date.
3.5 If a student wishes to cancel, withdraw or transfer enrollment with TEFL Madrid for any reason, the student must inform TEFL Madrid in writing. This may be in the form of an email, fax or certified letter. A notice of receipt will act as the acceptance date and will outline future procedures such as; refunds, new course start date, and any fees applicable.
3.6 If TEFL Madrid makes changes to a course, students will be offered the chance to transfer to a later course date without charge.
3.7 If TEFL Madrid makes changes to a course resulting in students being unable to attend the course, students will be entitled to a full refund.
3.8 If a student withdraws from the course less that four weeks before the course start date, due to circumstances which prevent them from attending a later course, The student will receive a refund of 50% of the fees paid to date.
3.9 If a student decided to withdraw from the course within two weeks of their start date at TEFL Madrid, they can transfer to a course starting at a later date, however they will not be entitled to a refund.
3.10 If a refund request is approved by the DOS then the refund will be made within 5 working days of the approval.