Last updated: 26 August 2026

This page brings together the legal documents that govern the use of tefl-madrid.com and your enrolment with TEFL Madrid Academy.

• Legal Notice
• Privacy
• Cookies
• Terms and Conditions
• Photo and Video Policy

Legal Notice

Who we are

In compliance with Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), the identifying data of the company are provided below.

Company name: American School Online OÜ
Trading as: TEFL Madrid Academy
Estonian registry code: 17175028
EU VAT number: EE102830945
Registered office: Sepapaja tn 6, 15551 Tallinn, Harju maakond, Estonia
Establishment in Spain: Calle de Alberto Aguilera 36, Bajo Derecha, 28015 Madrid
Email: info@tefl-madrid.com
Phone: +34 628 980 916

Data protection

American School Online OÜ is the controller of the personal data you provide through this website or in the course of your relationship with us. We process it to manage enquiries, enrolments and payments, to deliver our courses, and — where you have given your consent or where we have a legitimate interest — to send you information about our programmes.

Under the General Data Protection Regulation (Regulation (EU) 2016/679) and Spanish Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), you may at any time exercise your rights of access, rectification, erasure, restriction of processing, data portability and objection, and withdraw any consent you have given without that affecting the lawfulness of the processing carried out beforehand.

To exercise those rights, write to American School Online OÜ, Calle de Alberto Aguilera 36, Bajo Derecha, 28015 Madrid, or email info@tefl-madrid.com, stating clearly which right you wish to exercise. You also have the right to lodge a complaint with a supervisory authority.

The legal bases for each purpose, how long we keep your data, who we share it with and how to complain to a supervisory authority are set out in full in our Privacy Policy.

General information

This legal notice regulates the use of the following website: tefl-madrid.com

For security reasons, other data related to the company will be provided to the client, applicant, or user once commercial relationships are to be established or they are duly registered.

This website has been created by American School Online OÜ for informational purposes and for the personal use of users. Through this Legal Notice, it is intended to regulate the access and use of this website, as well as the relationship between the website and its users.

Simply accessing this website does not imply any type of commercial relationship between American School Online OÜ and the user.

Access to this website is the exclusive responsibility of the users. Access and browsing on this website imply accepting and knowing the legal warnings, conditions, and terms of use contained within it.

Intellectual property and use of contents

The source code, graphic designs, images, photographs, sounds, animations, software, texts, as well as the information and contents collected at tefl-madrid.com are protected by Spanish and European legislation on intellectual and industrial property rights in favour of American School Online OÜ, and copying, reproduction, and/or publication, totally or partially, of the website or any of its contents, as well as its computer processing, distribution, dissemination, modification, transformation, or other legally recognized rights to its owner, without the prior written permission from American School Online OÜ, is not allowed.

The rights derived from industrial and intellectual property, owned by third parties, natural or legal, that for any reason are on tefl-madrid.com are exempt from the above.

The user may solely and exclusively use the material appearing on this website for their personal and private use, except in those cases where it is clearly specified otherwise, and the general use for commercial purposes or to engage in illegal activities is prohibited. All rights derived from intellectual property are expressly reserved by American School Online OÜ.

American School Online OÜ will ensure compliance with the above conditions as well as the proper use of the contents presented on its website, exercising all civil and criminal actions that correspond to it in the case of infringement or breach of these rights by the user.

American School Online OÜ reserves the right to modify any type of information that may appear on the website, as well as its configuration and presentation, without the obligation to forewarn or notify users of these obligations, being understood as sufficient with the publication on the website of American School Online OÜ.

American School Online OÜ commits through this means not to engage in misleading advertising. For these purposes, therefore, formal or numerical errors that may be found throughout the content of the different sections of the website, produced as a result of incomplete or faulty maintenance and/or updating of the information contained in these sections, will not be considered as misleading advertising. American School Online OÜ commits to correct any such error as soon as it becomes aware of it.

American School Online OÜ commits not to send commercial communications without identifying them as such, in accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce. To these effects, any information sent to the clients of American School Online OÜ will not be considered a commercial communication provided its purpose is the maintenance of the existing contractual relationship between the client and American School Online OÜ, as well as the performance of the tasks of information, training, and other activities related to the service that the client has contracted with the company.

When the user is browsing this website, the server where it is hosted automatically recognizes the computer's IP address, the day and time when the visit starts, when it ends, as well as information on the different sections consulted. It is necessary for the server to know this data in order to communicate and send the request made so that it can be seen through the browser on the screen.

Third-party trademarks

The examinations we prepare students for are owned by third parties. We are an independent preparation provider and our courses are neither endorsed nor sponsored by any of the organisations below.

• TOEFL®, TOEIC® and GRE® are registered trademarks of Educational Testing Service (ETS).
• IELTS® is a registered trademark of the British Council, IDP: IELTS Australia and Cambridge University Press & Assessment.
• GMAT® is a registered trademark of the Graduate Management Admission Council (GMAC).
• SAT® is a registered trademark of the College Board.
• Duolingo English Test is a trademark of Duolingo, Inc.
• CELTA and DELTA are registered trademarks of Cambridge University Press & Assessment.

Privacy

Our full privacy policy — what data we collect, why, on what legal basis, how long we keep it, who we share it with and what you can ask of us at any time — lives on its own page:

Read our Privacy Policy

Cookies

Cookies are small files a website stores in your browser so it can remember something about your visit. We group ours into four categories:

• Strictly necessary — keep your session alive, store your cookie choice and protect our forms against spam. These are set automatically, because without them the site cannot work. Article 22.2 LSSI-CE exempts them from consent.
• Analytics — tell us which pages get read, so we know what to improve. Aggregated data only.
• Advertising — measure whether one of our campaigns brought you here.
• Personalisation — remember your preferences between visits.

The last three are only set if you accept them. When you first arrive you will see a notice with two buttons of equal weight, Accept all and Reject all, plus the option to choose category by category. Continuing to browse, scrolling or dismissing that notice does not count as acceptance — only pressing a button does.

You can change your mind at any time, and doing so is as easy as accepting was. If you withdraw consent we delete the affected cookies from your browser.

🍪 Change my cookie preferences

The full list of every cookie this site sets, who sets it, how long it lasts and what it is for is on its own page:

Read our Cookie Policy

Terms and Conditions

This document outlines the essential terms and conditions governing your participation and enrolment in TEFL Madrid Academy, ensuring a mutual understanding of expectations and responsibilities. By proceeding with your enrolment, you acknowledge and agree to these stipulated guidelines, fostering a clear and structured educational experience.

Enrollment onto the TEFL Madrid course is subject to the following terms and conditions. By proceeding with the payment you agree to the terms and conditions described below:

Payment Installments

The comprehensive fee for the Visa course is €3900 without the activity pack, and €4100 with the activity pack included. These fees are payable in 2 or 3 installments:

1. Initial Installment (€1,900) – This payment is required to secure your placement and to begin the visa application support process. It covers administrative and legal services, including the issuance of the Letter of Enrollment (Carta de Matrícula), which is necessary for the visa application.

   • This payment is non-refundable as it covers services that are provided immediately upon processing.
   • It must be made at least two months before your consulate appointment to ensure timely document preparation.
   • This payment can be made in two parts, but the visa support process will not begin, and the Carta de Matrícula will not be issued until the full €1,900 amount has been received.

2. Final Payment (€2000 or €2200) – This must be completed upon visa approval and before departure to Spain, without exceptions.

By making the first payment, students acknowledge and accept these terms.

Payment Methods

TEFL Madrid Academy facilitates the following payment methods:

• Credit Card via Website or Student Profile App: Payments can be made securely using a credit card either through our website or by using your student profile on our app.
• Direct Bank Transfer: Free of charge.

All payments are processed in Euros. For bank transfers, your bank will provide the current exchange rate. The PayPal fee is applied due to the high costs associated with PayPal transactions. We offer a cost-free alternative for your convenience. To avoid additional fees, we recommend selecting direct bank transfer.

Deposits

All deposits are non-refundable unless a visa denial occurs due to issues with our accreditation. In such instances, a full refund is issued within 10 working days upon receipt of a consulate's rejection letter.

Payment Completion

Full payment of course fees is required 15 days before the course begins. Failure to comply may result in being barred from the course until payment is made, potentially necessitating enrollment in a later session and incurring transfer fees.

Cancellation, Transfers, and Withdrawal

• Students may transfer to a later course date, with a maximum of two transfers allowed.
• Refunds for the Visa Course are processed only if visa denial is confirmed by the consulate, with official documentation required.
• TEFL Madrid Academy verifies visa status with the consulate to prevent fraud.
• A cancellation fee of €300 is charged for administrative costs, with no exceptions.
• Transfer fees may apply, with no fee for transfers notified 15 or more days in advance and a €100 fee for less notice.
• For illness or unforeseen circumstances, course transfers are allowed with timely notification to the Director of Studies (DOS). Fees apply for late notifications.

Refunds and Withdrawals

• Students who withdraw at least three months before the course start date may be eligible for a refund of up to 40% maximum of the total course price.
• The initial installment (€1,900) is non-refundable, as it covers administrative and legal services that are provided immediately upon processing.
• Refund eligibility applies only to payments made beyond the initial installment.
• No refunds will be issued once the visa has been granted or after the student has arrived in Spain.
• No refunds are available for withdrawals within two months of the course start, but transfers to later courses are permitted.

Acceptance Letter

• No acceptance letters are issued without a €1900 payment.
• Letters are sent digitally.
• Postal delivery (can take up to 30 workdays) and express delivery are available at an additional cost.
• Payment timing affects the posting schedule of acceptance letters.

It is crucial to ensure timely payment to receive your acceptance letter before your consulate appointment.

TEFL Madrid Academy is committed to transparency and fairness in our terms and conditions, ensuring a clear understanding of our payment, refund, and course transfer policies for all students.

Photo and Video Policy for TEFL Madrid Academy Students

Introduction

1.1 Photos of students and staff will often be taken. However, TEFL Madrid Academy will make every effort to ensure that images are used correctly and risks are minimized.

1.2 By signing the confidentiality agreement, all students will express their agreement or disagreement to allow the academy to use images taken at TEFL Madrid Academy's facilities.

Permission

2.1 Students will be asked to sign a consent form allowing photographs or videos while participating in school activities, and for the image to be used within the school, on the school's media platforms, and for advertising purposes. This form will be given to students on the first day of their course to sign and return immediately.

2.2 All images taken will be appropriate and show students participating in school activities.

Internet

3.1 Only appropriate images will be used on the different media platforms of the academy (Instagram, Facebook, etc.), and students will not be identified by name.

Mobile Phones

4.1 We allow students to bring mobile phones to the academy. However, the use of phones during class hours is discouraged. Images taken by students are subject to the intellectual property laws of Spain but should be used at their discretion.

Photo Release

I ___________________, authorize TEFL Madrid Academy to use my image in any of their publications, including but not limited to all of TEFL Madrid Academy's print and digital publications. I understand and agree that any photograph using my image will become the property of TEFL Madrid Academy and will not be returned.

I acknowledge that my participation in TEFL Madrid Academy is voluntary, and I will not receive financial compensation.

I irrevocably authorize TEFL Madrid Academy to edit, alter, copy, exhibit, publish, or distribute these photographs for the purpose of advertising TEFL Madrid Academy's programs or for any other lawful related purpose. Furthermore, I waive the right to inspect or approve the final product, including any written or electronic copy, where my image appears. Moreover, I waive any right to royalties or other compensation arising from or related to the use of the photograph.

I hereby hold harmless and release and forever discharge TEFL Madrid Academy from all claims, demands, and causes of action which I, my heirs, representatives, or others acting on my behalf or on behalf of my estate have or may have by reason of this authorization.

I am at least 18 years old and am competent to contract in my own name. I have read this release before signing below and fully understand the contents, meaning, and impact of this release.

Signed by: ________________________________
Home address: ________________________________________________________
Date: ____________________________________
Location: _________________________________
Signature: ________________________________