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Legal Notice

Terms and Conditions

Cookie Policy


This document outlines the essential terms and conditions governing your participation and enrollment in TEFL Madrid Academy, ensuring a mutual understanding of expectations and responsibilities. By proceeding with your enrollment, you acknowledge and agree to these stipulated guidelines, fostering a clear and structured educational experience.

Legal Notice

In accordance with the provisions of Law 15/1999 of December 13, protection of personal data we inform you that all personal data provided to us throughout your business relationship with TEFL MADRID (also referred to as TEMadrid) by any means, will be included in a file for which TEFL MADRID is responsible and will be treated with the utmost privacy, to manage requests, orders, and collections, and send, by any means, electronically or otherwise (e-mail, SMS, MMS, fax, Internet, telephone) information and commercial offers about products.

To view, modify, or cancel your data, or to object to receiving advertising, please let us know at TEFL MADRID, C/ Princesa, 25 Edificio HEXAGONO planta 2 oficina 1, 28008 MADRID, clearly indicating your name and address, or by sending an e-mail to

General Information

This legal notice regulates the use of the Internet service of the following website:

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), the identifying data of the company are provided below. Company name: LANGUAGE TRAINING ACADEMY, S.L.

Tax Identification Number: B87595302 Registered office: C/ Princesa, 25 Edificio HEXAGONO planta 2 oficina 1, 28008 Email: Phone: 910517436

For security reasons, other data related to the company will be provided to the client, applicant, or user once commercial relationships are to be established or they are duly registered.

This website has been created by the company LANGUAGE TRAINING ACADEMY, S.L. for informational purposes and for the personal use of users. Through this Legal Notice, it is intended to regulate the access and use of this website, as well as the relationship between the website and its users.

Simply accessing this website does not imply any type of commercial relationship between LANGUAGE TRAINING ACADEMY, S.L. and the user.

Access to this website is the exclusive responsibility of the users. Access and browsing on this website imply accepting and knowing the legal warnings, conditions, and terms of use contained within it.

Intellectual Property and Use of Contents

The source code, graphic designs, images, photographs, sounds, animations, software, texts, as well as the information and contents collected at are protected by Spanish legislation on intellectual and industrial property rights in favor of TEFL MADRID ACADEMY, S.L., and copying, reproduction, and/or publication, totally or partially, of the website or any of its contents, as well as its computer processing, distribution, dissemination, modification, transformation, or other legally recognized rights to its owner, without the prior written permission from TEFL MADRID ACADEMY, S.L., is not allowed.

The rights derived from industrial and intellectual property, owned by third parties, natural or legal, that for any reason are on are exempt from the above.

The user may solely and exclusively use the material appearing on this website for their personal and private use, except in those cases where it is clearly specified otherwise, and the general use for commercial purposes or to engage in illegal activities is prohibited. All rights derived from intellectual property are expressly reserved by TEFL MADRID ACADEMY, S.L.

TEFL MADRID ACADEMY, S.L. will ensure compliance with the above conditions as well as the proper use of the contents presented on its website, exercising all civil and criminal actions that correspond to it in the case of infringement or breach of these rights by the user.

TEFL MADRID ACADEMY, S.L. reserves the right to modify any type of information that may appear on the website, as well as its configuration and presentation, without the obligation to forewarn or notify users of these obligations, being understood as sufficient with the publication on the website of TEFL MADRID ACADEMY, S.L.

TEFL MADRID ACADEMY, S.L. commits through this means NOT TO ENGAGE IN MISLEADING ADVERTISING. For these purposes, therefore, formal or numerical errors that may be found throughout the content of the different sections of the TEFL MADRID ACADEMY, S.L. website, produced as a result of incomplete or faulty maintenance and/or updating of the information contained in these sections, will not be considered as misleading advertising. TEFL MADRID ACADEMY, S.L., as a result of the provisions of this section, commits to correct it as soon as it becomes aware of such errors.

TEFL MADRID ACADEMY, S.L. commits to NOT SEND COMMERCIAL COMMUNICATIONS WITHOUT IDENTIFYING THEM AS SUCH, in accordance with the provisions of Law 34/2002 on Services of the Information Society and Electronic Commerce. To these effects, any information sent TO THE CLIENTS of TEFL MADRID ACADEMY, S.L. will not be considered as commercial communication provided its purpose is the maintenance of the existing contractual relationship between the client and TEFL MADRID ACADEMY, S.L., as well as the performance of the tasks of information, training, and other activities related to the service that the client has contracted with the company.

When the user is browsing the web pages of TEFL MADRID ACADEMY, S.L., the server where it is hosted automatically recognizes the computer’s IP address, the day and time when the visit starts, when it ends, as well as information on the different sections consulted. It is necessary for the server to know this data in order to communicate and send the request made so that it can be seen through the browser on the screen.

Cookie Policy 

Statement on Cookies

TEFL MADRID uses cookies to enable various features and functionalities, and we are updating the information we provide to make it easier for you to see how we use cookies during your visit to our site. We have categorized the cookies we use according to the International Chamber of Commerce guide into:

Performance Cookies Functionality Cookies Targeting Cookies Performance Cookies allow us to collect anonymous information about how you use our website, the types of pages you visit, and the issues you experience. We use this information to understand how our site is used and then make improvements to how our site operates. We also use the information to measure the effectiveness of our communications. We use performance cookies to:

Provide analytical data on how our website is used Understand how our customers find the products they purchase Track errors that occur Functionality Cookies are used to provide services or remember settings beyond those preferences associated with a user account you may have with us. We use functionality cookies to:

Pre-load forms online when you are purchasing a course or modules in our online store (but we never store credit or debit card information) Targeting Cookies are connected with services provided by third parties (for example, ‘share’, ‘like’, and ‘tweet’ buttons). Those providers offer their services in exchange for recognizing that you have visited our website.

About Cookies

Cookies are small text files placed on your computer by us or our partners. They allow us to identify the device you are using but never personally identify you. This information is sent back to our systems as you move around our website.

Cookies are unique to the web browser you are using, so if you are using a desktop computer as well as a mobile, different data will be collected for each.

Cookies can be set by the owner of the website you are visiting. These are known as 1st Party Cookies. There are also 3rd Party Cookies that can be set by partner websites. Only the owner of the cookie can view the anonymous information it collects.

You can choose to accept all cookies, reject 3rd Party Cookies, or reject all cookies by changing your internet browser settings. If you do not accept cookies, some features of our website will not work.

Rejecting Cookies

You can change your browser settings to accept or reject all cookies, choose which cookies you want or do not want, or ask to be notified when a cookie is set. Use the help function of your browser to see how. It is important to note that if you reject some cookies, you will not benefit from all the features and functionalities available on this website.

Privacy Policy

In accordance with the provisions set forth in Law 15/1999 of December 13 on the Protection of Personal Data, we inform you that all personal data you provide during your business relationship with TEFL MADRID ACADEMY, S.L., by any means, will be included in a file for which TEFL MADRID ACADEMY, S.L. is responsible and will be treated with the utmost confidentiality, with the aim of managing requests, orders, and payments, and to send, by any means, electronic or otherwise (email, SMS, MMS, fax, Internet, telephone) information and commercial offers about products.

To consult, modify, or cancel your data, or to oppose receiving advertising on our website, please contact TEFL MADRID ACADEMY, S.L., C/ Princesa, 25 Edificio HEXAGONO planta 2 oficina 1, 28008 MADRID, clearly indicating your name and address, or by sending an email to

Intellectual and Industrial Property

TOEIC® and TOEFL® are registered trademarks of Educational Testing Service (ETS). Our services are not endorsed or sponsored by ETS®.

Terms And Conditions

Enrollment onto the tefl madrid course is subject to the following terms and conditions.

By proceeding with the payment you agree to the terms and conditions described below:

TEFL Madrid Academy Payment, Refunds, and Terms & Conditions

Payment Installments

The comprehensive fee for the Visa course is €3400 without the activity pack, and €3700 with the activity pack included. These fees are payable in 2 or 3 installments:

  • An initial installment of €800 is required upon acceptance into the course, payable to our partnering school to secure your placement.
  • The balance of €2800 is payable to TEFL Madrid Academy either in full or via two installments of €1400 each.
  • A payment of €1400 is necessary to commence the legal process for visa application support, including issuing an official acceptance letter. This is due immediately or at least two months prior to your consulate appointment to ensure timely receipt.
  • The final payment must be completed upon visa approval and before departure to Spain, without exceptions.

Payment Methods

TEFL Madrid Academy facilitates the following payment methods:

  • PayPal: An additional fee of €45 per €1400 payment will be included in your invoice.
  • Direct Bank Transfer: Free of charge.

All payments are processed in Euros. For bank transfers, your bank will provide the current exchange rate. The PayPal fee is applied due to the high costs associated with PayPal transactions. We offer a cost-free alternative for your convenience. To avoid additional fees, we recommend selecting direct bank transfer.


All deposits are non-refundable unless a visa denial occurs due to issues with our accreditation. In such instances, a full refund is issued within 5 working days upon receipt of a consulate’s rejection letter.

Payment Completion

Full payment of course fees is required 7 days before the course begins. Failure to comply may result in being barred from the course until payment is made, potentially necessitating enrollment in a later session and incurring transfer fees.

Cancellation, Transfers, and Withdrawal

  • Students may transfer to a later course date, with a maximum of two transfers allowed.
  • Refunds for the Visa Course are processed only if visa denial is confirmed by the consulate, with official documentation required.
  • TEFL Madrid Academy verifies visa status with the consulate to prevent fraud.
  • A cancellation fee of €300 is charged for administrative costs, with no exceptions.
  • Transfer fees may apply, with no fee for transfers notified 15 or more days in advance and a €100 fee for less notice.
  • For illness or unforeseen circumstances, course transfers are allowed with timely notification to the Director of Studies (DOS). Fees apply for late notifications.

Refunds and Withdrawals

  • Students withdrawing less than four weeks before the course start are eligible for a 50% refund.
  • No refunds are available for withdrawals within two weeks of the course start, but transfers to later courses are permitted.

Acceptance Letter

  • No acceptance letters are issued without a €1400 payment.
  • Letters are sent both digitally and via mail.
  • Postal delivery can take up to 30 workdays, with express delivery available at an additional cost.
  • Payment timing affects the posting schedule of acceptance letters.

It is crucial to ensure timely payment to receive your acceptance letter before your consulate appointment.

TEFL Madrid Academy is committed to transparency and fairness in our terms and conditions, ensuring a clear understanding of our payment, refund, and course transfer policies for all students.

TEFL Madrid Academy’s Equal Opportunity Policy


  • To champion the principle of inclusion within our academy for everyone.
  • To provide equal opportunities for all students and staff, regardless of age, gender, religion, race, origin, or culture.
  • To ensure our expectations, attitudes, and practices align with full inclusion.
  • To guarantee equal respect and inclusion for all staff and students.

Our goal is to offer equal opportunities to all students, regardless of their age, gender, race, origin, or culture. We aspire for every student to achieve their full potential while with us. Thus, we are committed to ensuring that our expectations, attitudes, and practices do not prevent any student from achieving their potential. We will endeavor to reduce any biases or stereotypes and advocate for equality.

Gender Equality

Gender equality is recognized in the allocation/delegation of responsibilities and in acknowledging both staff and student achievements. Any gender-related issues that arise within or outside the classroom are addressed with sensitivity and discussed with the involved parties.

We will ensure no staff member is discriminated against on the basis of gender.

Race or Cultural Backgrounds

Our aim is to ensure students and staff from various ethnic groups, cultures, religions, and backgrounds receive equal opportunities and are not discriminated against, openly or covertly. Through our training, we take positive steps to foster mutual understanding and respect for individuals from diverse backgrounds.


We strive to ensure students of different ages are not excluded from school activities solely because of their age. We will ensure all staff have equal opportunities within the academy regardless of age.

We Aim To:

  • Ensure all prospective students have equal opportunities to attend TEFL Madrid Academy.
  • Consider the cultural backgrounds of students and different learning styles.
  • Encourage all students to participate in all activities, both within the academy and in the cultural program and outside activities.
  • Ensure all materials are carefully selected to avoid stereotypes and discrimination.
  • Ensure the coordinator’s time, support, attention, and resources are equally provided to all students.
  • Encourage all students and staff to value each other and maintain peaceful working relationships both within the academy and in the community, based on mutual respect.
  • Students will be encouraged to learn and accept the cultural backgrounds and beliefs of others.
  • Students and staff will be encouraged to participate in cultural immersion activities that help promote a cohesive and respectful working environment.


Staff must support and uphold the statements set out in this policy and avoid discrimination based on gender, sexual orientation, religion, race, culture, or age.

Any issues arising concerning this policy will be directed to the Director of Studies, and the internal moderator will handle it as deemed appropriate. If additional training or guidance is required, it will be provided by TEFL Madrid Academy. If the situation is considered serious misconduct, it may be grounds for termination.

Program Prerequisites

While TEFL Madrid Academy and its staff will uphold the above policies, acceptance into the program requires an adequate level of English. This entails a C2 level or higher, and an interview will be conducted to ensure the applicant has a strong command of the language. As this is an English program, where we are training future English teachers, we must ensure we accept the most qualified candidates who can understand the course and become high-quality teachers capable of teaching the required material.

Photo and Video Policy for TEFL Madrid Academy Students


1.1 Photos of students and staff will often be taken.

However, TEFL Madrid Academy will make every effort to ensure that images are used correctly and risks are minimized.

1.2 By signing the confidentiality agreement, all students will express their agreement or disagreement to allow the academy to use images taken at TEFL Madrid Academy’s facilities.


2.1 Students will be asked to sign a consent form allowing photographs or videos while participating in school activities, and for the image to be used within the school, on the school’s media platforms, and for advertising purposes. This form will be given to students on the first day of their course to sign and return immediately.

2.2 All images taken will be appropriate and show students participating in school activities.


3.1 Only appropriate images will be used on the different media platforms of the academy (Instagram, Facebook, etc.), and students will not be identified by name.

Mobile Phones

4.1 We allow students to bring mobile phones to the academy. However, the use of phones during class hours is discouraged. Images taken by students are subject to the intellectual property laws of Spain but should be used at their discretion.

Photo Release

I ___________________, authorize TEFL Madrid Academy to use my image in any of their publications, including but not limited to all of TEFL Madrid Academy’s print and digital publications. I understand and agree that any photograph using my image will become the property of TEFL Madrid Academy and will not be returned.

I acknowledge that my participation in TEFL Madrid Academy is voluntary, and I will not receive financial compensation.

I irrevocably authorize TEFL Madrid Academy to edit, alter, copy, exhibit, publish, or distribute these photographs for the purpose of advertising TEFL Madrid Academy’s programs or for any other lawful related purpose. Furthermore, I waive the right to inspect or approve the final product, including any written or electronic copy, where my image appears. Moreover, I waive any right to royalties or other compensation arising from or related to the use of the photograph.

I hereby hold harmless and release and forever discharge TEFL Madrid Academy from all claims, demands, and causes of action which I, my heirs, representatives, or others acting on my behalf or on behalf of my estate have or may have by reason of this authorization.

I am at least 18 years old and am competent to contract in my own name. I have read this release before signing below and fully understand the contents, meaning, and impact of this release.

Signed by: ________________________________

Home address: ________________________________________________________

Date: ____________________________________

Location: _________________________________

Signature: ________________________________

Terms and Conditions Agreement

This document outlines the essential terms and conditions governing your participation and enrollment in TEFL Madrid Academy, ensuring a mutual understanding of expectations and responsibilities. By proceeding with your enrollment, you acknowledge and agree to these stipulated guidelines, fostering a clear and structured educational experience.